Ko66 Privacy Policy — How Your Data Is Kept Safe

Ko66 ("we", "the platform") places the highest importance on the privacy of members in Bangladesh. This Privacy Policy explains what information we collect when you use ko66, why we collect it, how we use it, and how we keep it secure.

By registering with or using ko66, you are considered to have consented to this Privacy Policy. This policy Terms & Conditions section, and both documents should be read together.

We've aimed to write everything in plain, straightforward language so every member can understand it easily. If anything is unclear, please reach out to our support team.

Ko66 collects three types of information — what you provide directly, what is automatically generated through your use of the platform, and what is verified from third parties when necessary.

Directly Provided Information

Automatically Collected Information

• IP address and device type (mobile/desktop)
• Browser Type & Operating System
• Which pages you visited on the platform and how long you spent on them
• Login time and location (city level)
• Betting & Gaming Activity History

This automatically collected data is primarily used to ensure security and improve your experience.

Ko66 uses your information solely to operate and improve its services. The specific purpose behind each type of data collected is set out below.

Primary Use Cases

• Account Management: For registration, login, password reset, and identity verification.
• Payment Processing: To securely process deposits and withdrawals.
• Security Assurance: To prevent fraud, multiple accounts, and unauthorized access.
• Customer Support: To properly address your complaints or queries.
• Responsible Gaming: To analyze usage patterns and detect unusual activity.
• Personalized Experience: To send you personalised promotions and recommendations based on your preferences (subject to your consent).
• Legal Obligations: To meet regulatory requirements and maintain financial records.

Ko66 never sells your personal data. However, in limited circumstances, certain information may be shared with specific third parties — always for a legitimate reason and limited to only what is necessary.

Who We Share With & Why

• Payment Providers (e.g., bKash, Nagad): Information required to process transactions — they operate under their own security policies.
• Identity Verification Service: For document verification during the KYC process — used solely for verification purposes.
• Law Enforcement: Only when required by a court order or legal obligation — never at ko66's own discretion.
• Security Auditors: To identify system vulnerabilities — conducted under confidentiality agreements.

Third parties working with ko66 are bound by separate data protection agreements. They are not permitted to use your information for their own purposes.

Ko66 uses multiple layers of security to protect your data. These work together so that if one layer fails, the others continue to keep your information safe.

Technical Security

• All web traffic is secured with 256-bit TLS/SSL encryption.
• Passwords are hashed using the bcrypt algorithm — no one can view your original password.
• Sensitive information (such as identity document details) is stored in the database with an additional layer of encryption.
• Firewall and intrusion detection systems are active 24/7.
• Our automated fraud detection system instantly identifies any suspicious activity.

Organizational Security

• Ko66 staff can only access the information necessary for their specific role.
• All staff have signed confidentiality agreements.
• Third-party security audits are conducted at least once a year.
• If a data breach is detected, all affected members will be notified within 72 hours.

Ko66 uses cookies on its website. Cookies are small text files stored in your browser. They cannot steal your identity.

Cookie Type

• Essential Cookies: For login sessions and security — the site cannot function properly without these.
• Functional Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: Used to understand which pages are visited most — not personally identifiable.

Cookies can be disabled from your browser settings. However, disabling essential cookies may prevent certain features, including login, from working correctly.

Ko66 does not use third-party advertising trackers. No external ad network scripts are present on the site.

Ko66 does not retain any data indefinitely. A defined retention period is set for each category of data.

• While your account is active: All data is retained until the account is closed.
• Financial Transaction Records: Up to 5 years after account closure, as required by legal obligations.
• KYC Documents: Typically 5–7 years, in compliance with regulatory requirements.
• Customer Support Records: 2 years after the issue is resolved.
• Log Files & Technical Data: 90 days.

If you request account deletion, any data not subject to legal obligations will be deleted within 30 days.

As a ko66 member, you have certain important rights over your own data. To exercise any of these rights, please contact our support team.

What You Can Do

• Right to Access: You have the right to request access to the information ko66 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your personal data beyond what is required by legal obligations.
• Right to Restrict Processing: You may request that your data no longer be used for specific purposes.
• Right to Withdraw Marketing Consent: You can opt out of promotional communications at any time.
• Right to Lodge a Complaint: If you are not satisfied with ko66's decision, you have the right to file a complaint with the relevant regulatory authority.

After receiving a request to exercise your rights, ko66 will respond within 30 days. For complex requests, it may take a little longer — you will be informed if that is the case.

Ko66 takes special care to protect the privacy of minors (under 18). Registration is strictly prohibited for anyone below the age of 18.

Date of birth is verified at registration, and age is confirmed through the KYC process. If there is evidence that data has been collected from a minor, that information will be deleted immediately and the account will be closed.

If you become aware that a family member under the age of 18 is using ko66, please contact us at support@ko66-taka.com. We will take prompt action.

Ko66 may update this Privacy Policy when necessary. Changes may occur due to updates in services, changes in applicable law, or improvements to our security practices.

For significant changes, active members will be notified at least 14 days in advance via email or platform notification.

Continuing to use ko66 after any changes have been made will be considered acceptance of the updated policy. If you do not agree to the new policy, please request to close your account.

The "Last Updated" date at the top of this page will always reflect the date of the most recent change.

For any questions, requests, or complaints regarding this Privacy Policy, please contact us through the channels below.

Submitting a data deletion or correction request by email is the best approach — the more detail you provide, the faster it can be resolved.